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Posted: Saturday, 20 August 2016, 11:12

Contact:+46706429310

Description:


Arbetsgivare: Telia Company Global Services & Operations Hemsida: Öppnas i nytt fönster Yrkestitel: Senior Technical Specialist Yrkeskategori: Övrigt: Data / IT Region: Stockholm Anställningsform: Heltid Placering: Solna, Stockholm

Service Assurance & Operations/Network Operations within Global Services & Operations at Telia Company are now looking for a driven and problem solving Senior Technical Specialist to support the team in Solna.

In GSO Service Assurance & Operation our mission is to manage IT and data network Infrastructure, applications, product, service, operations and related processes. In Network Operations, our target is to provide a global network with focus on quality, cost efficiency and scalability in an environmentally sustainable way. Network Operations responsibilities are to operate all Telia Company fixed and mobile networks in our markets in Nordics, Baltics and International. We are part in activities concerning ITIL named processes in SA & Ops organization. Our responsibility leads the production, development and convergence of the networksand plays an integral part of the future growth strategy of Telia Company.

Job description

Senior Technical Specialist is specialized to handle the Swedish and International IP core network to solve customer and network issues as a 3rd line engineer. The work also includes project participation, problem tickets from customers or alarms, proactive work to improve quality in our network and for our customers. You will have a direct contact with our Customer Care unit, monitoring teams, external vendors, subcontractors, customers, development engineers and managers to ensure a fast and high quality Service Assurance process. The customers range from consumers, smaller businesses to large corporations and operators.

The main body of the working time is office hours but occasionally you will also work at other times, including on-call duties.

Main responsibilities

Secure high network quality
Handle daily operations
On call duty
Foresee and prevent issues
Work proactively so that faults do not occur
Participate in projects
Provide excellent service towards customers

Competence and experience

Excellent skills within the IP area (e.g. TCP/IP, MPLS, BGP, QoS, and ISIS etc.)
Fluent Swedish and English both in speech and in writing
University degree or working experience within the IP industry
Good skills within routed and switched networks, transmission network and architecture
Certification on Cisco/Juniper level or similar
Experience in scripting, programing, databases and server knowledge
Personal characteristics
As a person you are customer driven and passionate about finding root cases and solving problems in the network and achieve desired results. You have good ability to work with many different internal and external units and can express yourself well. The view from the customer's perspective controls your initiatives and priorities. You have a very positive attitude and the ability to stimulate innovation and new thinking is a part of your personality. You also have:

Ability to learn new technologies and work flows quickly
Capability to work in teams as well as independently
You are analytic, accurate and structural
You are a problem solver
You have high stress tolerance
What we offer
We offer you challenging and exciting days, in a modern company in continuous growth and in an international environment. We focus on your personal and professional development, and provide great career opportunities.

Our values dare, care and simplify are guiding us how to act and behave in our daily work.

Application Deadline

Welcome with your application before October 14:th.

• Location: Stockholm

• Post ID: 3777444 stockholm
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